Shipping Policy

Last Updated: September 2026

At Printest, we work hard to make sure your order reaches you safely and on time. Please review the information below regarding our shipping and delivery process.

1. Order Processing

• Orders are normally processed within 1–3 business days after payment confirmation.
• Customized or personalized products may require additional processing time due to the customization process.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation with the available tracking information.

2. Delivery Time

Estimated delivery times within Pakistan are:

• Major Cities: 2–5 business days
• Other Cities & Areas: 3–7 business days
• Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary depending on the destination, courier service, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order.

From time to time, Printest may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly mentioned on our website.

4. Order Tracking

Once your order has been dispatched, tracking details may be provided through email, SMS, WhatsApp, or your Printest account, depending on the available courier service.

Please allow some time for the tracking information to become active after your order has been dispatched.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number at checkout.

Printest is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete addresses
• Incorrect phone numbers
• Customer unavailability
• Refusal to accept the order
• Failure to respond to courier calls

If an order is returned to us because of an incorrect address or unsuccessful delivery, additional shipping charges may apply for re-delivery.

6. Cash on Delivery (COD)

For Cash on Delivery orders, the customer must pay the full order amount directly to the courier at the time of delivery.

Customers are requested to keep the required amount ready to avoid delivery delays.

7. Customized Products

Customized products are made according to the specifications submitted by the customer.

Please carefully review your:

• Name
• Text
• Design
• Size
• Color
• Other customization details

before placing your order.

Because customized products are prepared specifically for each customer, they may require additional processing time.

8. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number and registered contact details.

We will coordinate with the relevant courier service to help locate your shipment.

9. Damaged Packages

If your package appears to be seriously damaged upon delivery, please contact us as soon as possible and provide photographs of the package and the product.

We will review the issue and assist you according to our Return & Refund Policy.

10. Delivery Disclaimer

Delivery times provided by Printest are estimates and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, high order volumes, or circumstances outside our control.

We appreciate your patience and understanding.

11. Contact Us

If you have any questions about your shipment or delivery, please contact our support team.

Printest
📞 Phone: +92 340 2187979
📧 Email: Printestsupport@gmail.com
🌐 Website: printest.com.pk